Privacy Policy

Last Updated: [May 2025]

CarePath Consultancy ("we", "us", or "our") is committed to protecting your privacy.

This notice explains how we collect, use, and safeguard your personal data when you visit www.carepathconsultancy.com (the "Site") or use our services.

1. Data Controller

CarePath Consultancy Ltd is the data controller.

Email: enquiries@carepathconsultancy.com

2. Information We Collect

We may process the following data:

Contact Details: Name, email, phone, organisation (when you submit forms).
Website Usage: IP address, browser type, pages visited (via cookies).
Client Data: Business information needed to deliver services (e.g., CQC reports).

3. How We Use Your Data

Purpose

Legal Basis

Responding to enquiries

Legitimate interest

Providing consultancy services

Contractual necessity

Improving our website

Consent (for non-essential cookies)

Complying with legal obligations

Legal requirement

4. Data Sharing

We only share data with:

Service Providers: E.g., IT support, payment processors (under strict confidentiality).
Regulators: If required by law (e.g., CQC audits).
No third-party marketing.

5. Data Retention

We retain data:

Enquiries: 2 years (unless you become a client).
Clients: 7 years (to comply with HMRC requirements).
Cookies: Up to 30 days (see our Cookie Policy.

6. Your Rights

Under GDPR, you have the right to:

Access, correct, or delete your data.
Withdraw consent (e.g., for marketing emails).
Complain to the ICO if concerned.

To exercise these rights, email enquiries@carepathconsultancy.com.

7. Security Measures

We implement:

SSL encryption on our website.
Password-protected systems.
Regular staff training on data protection.

8. Changes to This Notice

We may update this notice periodically. The latest version will always be on this page.

9. Contact Us

For questions about this notice or your data:Email: enquiries@carepathconsultancy.com